01
Professional Arrival
Prepared teams arrive within the scheduled window and set clear expectations before handling begins.
Elevated Final-Mile Capability
White-Glove Delivery for the Moments That Require More.
Some deliveries require more than transportation to the door. SprinterXPRESS white-glove capability is designed for approved delivery programs that call for added handling, in-home care, placement, setup support, and a higher-touch customer experience.
A Capability Within the Infrastructure
White-glove is not a separate SXP identity. It is a higher service level within the final mile.
When a product, destination, or customer promise requires additional care, the service plan can call for a more controlled delivery experience. The required handling, personnel, time, equipment, property protection, placement, and setup scope are evaluated before that service level is approved.
Care at Every Step
A customer-ready delivery experience, when the service plan requires it.
The exact scope is defined before execution. Where approved, the experience can include professional arrival, property protection, room-of-choice placement, setup support, packaging handling, and a deliberate final presentation.
02
Home Protection
Floor protection and careful navigation help safeguard hallways, doorways, stairs, and surrounding finishes.
03
Room-of-Choice Placement
Products are carried to the requested room and positioned with attention to the customer’s direction and space.
04
Approved Setup & Presentation
Where included in the approved service scope, teams can provide defined assembly or setup support, packaging handling, and a final presentation review.
Operating Fit Comes First
The white-glove label does not automatically define the service.
Two products described as “white-glove” can require very different resources. SXP evaluates the actual product, handling conditions, destination, access, service steps, customer expectations, time requirement, and resource fit before defining the approved scope.
Explore Delivery Fit- Furniture deliveryLarge-item handling and room-of-choice placement
- Approved setup supportDefined assembly or setup steps when included in the service plan
- Appliance delivery coordinationPlanned handling, placement, and approved setup requirements
- Packaging removalDebris collection following approved setup services
- High-value handlingDeliberate processes for sensitive or premium products
- Customer communicationClear scheduling, arrival, and service expectations
Your customer remains your customer.We help you protect the experience you promised them.